Responsibilities

• Collaborate with the client to gather requirements and convert them into functional specifications and/or technical requirements
• Work as a consultant for prospective clients questioning as well suggesting innovative solutions to their needs / pain-points
• Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business
• Take ownership of the product end-to-end and provide feedback to the client for improvement
• Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations. 
• Work closely with the design, development, QA, system teams to attain and meet project toll-gates internally.
• Elicit and clearly document business and systems requirements
• Provide project-level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Identify ways to increase adoption and customer satisfaction and conduct functional/technical feasibility study for new products and services
• Work with project stakeholders to ensure requirements are achievable and exhibit good presentation and communication skills at all levels of management and operation
• Prepare functional artefacts like BRD / FSD with business process flows
• Prototype the requirements to generate wireframes
• Analyse existing system and the proposed system to conduct a Gap Analysis
• Prepare the Delta (change requirement) Document and manage change control process
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
• Planning, organizing, and monitoring the project to deliver high-quality business solutions
• Identifying opportunities in the current engagement to cross-sell or upsell TTN’s offerings
• Ensuring project quality of work meets defined governance, process standards, and best practices
• Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction,NFR) from inception through closure

Requirements

• Should have a knack of converting high level and sometimes vague business requirements into functional specifications and/or technical requirementsUnderstanding of Wire framing Tools & Trends as well as Mock-Up development technologies.
• Must have Experienced with Agile Methodology, Wire framing and Prototyping.Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions.
• Identifying and then prioritising technical and functional requirements
• Should have excellent communication, documentation and presentation skills.
• Interpersonal and consultative skills
• Analytical thinking and problem solving
• Costs benefit and Viability analysis
• Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Basic knowledge of SQL and Excel Skills (Basic Formulas,VLOOKUP,Pivot Tables,Chart/Graphs and Conditional formatting)