Listening to online conversations happening around brands, products & campaigns
Looking for meaningful insights from your social media data?
Talk to our Social Listening Experts!
We identify and focus on emerging trends around your brand while blocking irrelevant noise to focus on key conversations
Our team analyzes key influencers and brand advocates along with recommendations on how to engage with them
We identify your brand’s Share of Voice against your competitors to know the strengths, weaknesses and areas of improvement
We track the source of every mention and identify the top performing host for every mention; e.g., Facebook, Twitter, Instagram, etc.
Our team identifies personality traits, purchase behavior & spending habits of your customers to identify core brand personas
We evaluate the social listening data and attach a positive, negative & neutral sentiment to the mentions
We evaluate social chatter and identify potential leads basis their tone, sentiments & category of topics
Our team categorizes what consumers talked about around the main topic and related sub-topics
We compare overall sentiments, buzz and Share of Voice with that of the industry to map your brand’s visibility in the overall landscape
We leverage globally leading tools for social listening, social customer care and online reputation management
Real-time Social Media Listening
24/7 Social Customer Service
Digital Intelligence & SM Monitoring
Social Media Management & Listening
Brand Monitoring
Social Listening & Analysis
Social Media Monitoring
Social Media Analysis
Our work speaks for itself and we are proud of it
